Crisis Support

Crisis happens.

We're here to help you through it. While any crisis will naturally feel extremely daunting and overwhelming initially, the pathway to restoration and healing begins by someone reaching out to us.

Whether the call comes in from a pastor, a pastor’s spouse, a staff member or an elder, we’re here to provide care, counsel, insight, and perspective.

One tool that helps significantly in discovering the necessary insight and perspective is an assessment. We believe in the power and value of assessments, and we do these for healthy churches, churches in transition, churches in conflict and for churches in severe crisis. Our church assessment involves 3 phases, Pre Assessment, On Site Assessment, and a Post Assessment Report.

PastorServe Church Assessment , Pastors and Staff Wesley Horne

What to Expect During an Assessment


Before going on-site, we request several documents from the church to help us understand the scope of the ministry such as:

  • Vision &  Mission statement
  • Values documents
  • Attendance – last five years, etc.

We will conduct a pre-assessment interview with the Lead Pastor or an Elder.

Additionally, a pre-assessment questionnaire will be sent to be filled out by each staff member.

On-Site Assessment

Due to the unique dynamics of crisis related situations, we’ll always travel with a team of 2-3 (men and women).

We will meet with the lead pastor and each staff person individually.

In addition to meeting with the Leadership Team either as a group or individually.

It would be helpful to meet with your Small Group/ Ministry Team Leaders too.

We will ask you to schedule those meetings after a date for the On-Site Assessment is agreed upon.


Following our time with the church, we compile a thorough report which we will process with the appropriate key leaders.

Each Assessment Report includes:

  • On Site Assessment Observations, Interpretations and Synopsis
  • Specific Areas of Concern
  • Recommended Next Steps - Next steps could be a counseling intensive, coaching, mediation, required readings, a retreat, etc.
  • Resources
  • Summary / Conclusion

Our Assessments vary in price depending on the complexity of the situation, the church dynamics, the size of the staff and the duration of our involvement.

Find Hope Out of Crisis

Take a step towards engaging with that hope in the midst of the pain and confusion.